Privacy Policy

Information Collection

Lidian collects information you provide directly, including account credentials, profile information, and usage data. We also collect technical data such as IP address, device type, and browser information for service delivery and security purposes.

Data Use

Your data is used to provide and improve our services, process transactions, communicate with you, and maintain security. We use AI agents to process requests, and your interactions may be used to enhance service quality.

Data Sharing

We do not sell your personal data. We may share information with service providers who assist our operations, as required by law, or to protect our rights. Third-party AI providers may process your queries subject to their own privacy policies.

Security

We implement industry-standard security measures to protect your data. However, no method of transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You may access, correct, or delete your account data at any time. You can export your data or close your account through the application. Upon account closure, your data will be deleted within 30 days, except as required by law.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and maintain security. Cookies are small text files stored on your device.

Essential Cookies: Required for the service to function, including authentication and security features. These cannot be disabled.

Analytics Cookies: Help us understand how users interact with the service. You can manage or disable these through your browser settings. See our Cookie Policy for more details.

California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about what personal information we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell personal data)
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, contact us at [email protected].

Data Retention

We retain your personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Upon account closure, your data will be deleted within 30 days, except where we are required to retain it by law (e.g., for tax, anti-fraud, or legal compliance purposes). Backup copies may persist for up to 90 days before being permanently deleted.

Anonymous or aggregated data that cannot reasonably be linked to you may be retained indefinitely.

Data Breach Notification

In the event of a security breach involving your personal information, we will notify you in accordance with applicable laws. For U.S. residents, this typically means notification within 30 days of discovery, subject to law enforcement delays. Notification will be sent via email or posted prominently on our website.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer your data internationally, we take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy. Third-party AI providers may process your data in locations outside your country.